Returns & Exchanges
Did you receive your item as a gift?
If you received your Toad duds as a gift, please do not return them before contacting us first. We are happy to take back your Horny Toad gift as a return or exchange, please email us at info@hornytoad.com or give us a call at 1-888-865-TOAD for details on how to do so.
Free Shipping on Exchange Orders! Log on to www.hornytoad.com to place an exchange order. Enter the promo code you'll find on the back of your invoice during checkout. By doing this, you not only guarantee your exchange is in stock, but you'll get free shipping! If you prefer to call in your exchange, feel free, we like talking to you: 888.865.8623.
Detailed instructions to send back your return can be found on the back of your invoice included in your order. If you have misplaced your invoice, received the items as a gift, or do not have an invoice, please contact customer service at 888.865.8623 or email info@hornytoad.com to process a return authorization.
Please do not send items back without an invoice or return authorization.
When sending the return back to us please use a carrier who can track and insure your package. Please keep in mind Horny Toad is not responsible for goods that are lost or stolen in transit.
Send Returns To:
Horny Toad
Attn: Customer Service Returns
965 S Northpoint Blvd
Waukegan, IL 60085
We stand behind everything we make. Wear any Horny Toad product, and if you find something - anything - wrong with it, send it back for a full refund or replacement.
If the item you would like to return was not purchased directly through Horny Toad, please attempt to return it first through the original
place of purchase. If you are unable to process a return through your original place of purchase, call us. We will do what we can.