Returns & Exchanges

If you don't get a compliment within three wearings or if you find something wrong with your Horny Toad garment, we'll take it back & make it right






RETURNS

-You should have detailed instructions on how to return your purchase! Theyre located on the back of the invoice included with your order. The invoice is located in the plastic sleeve containing your shipping label.

-If you dont have an invoice because you misplaced it or the items were a gift, just contact customer service at 888.865.8623 or email info@hornytoad.com to process a return authorization.

Once your return is received we'll issue a credit to your original purchasing method (that means either the credit card or Horny Toad gift card you used to pay for the items youre returning).

Send All Returns To:
Horny Toad
Attn: Customer Service Returns
965 S Northpoint Blvd
Waukegan, IL 60085

Horny Toad items purchased at another retailer.

-If the item you would like to return was not purchased directly through www.hornytoad.com, please contact the place where it was originally purchased.

EXCHANGES

-Our warehouse cannot process exchanges, so please do not write on your return form that you want an exchange. Instead, mail your items back as if youre simply returning them, and call 888.865.8623 or log on to www.hornytoad.com to place an exchange order.

-There is a promo code on the back of your invoice that will insure free shipping on your replacement order. Be sure to use this code during checkout.


-If your item was not purchased through www.hornytoad.com, please contact the original seller for an exchange.

PRICE ADJUSTMENTS

If you have purchased items at full price on www.hornytoad.com that are now on sale, we're happy to offer you a one-time price adjustment if the original date of purchase was within 14 days of the sale offering. Proof of purchase is required for price adjustments and the original method of payment will be credited. Price adjustments will only be applied to the first markdown.